Customer Service Software Engineer

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Responsibilities:

• Responsible for ASM tool software and project management, including tool software setup, troubleshoot, spec define and regular tracking.

• Understand customer specific host implementation and compatibility of ASM platforms.

• Investigate customer software concerns/issues. Offer problem analysis, solutions, or alternatives as a result of these investigations.

• Develop and troubleshoot computer software, including embedded software for control systems.

Qualifications:

• BS or MS in Computer Science, Computer Engineering or related field.

• Experience with one or more general-purpose programming languages.

• Clear logic, aggressive to troubleshoot and good communication and interpersonal skills.

• Communicable English ability

Who is ASM?

ASM is a leading, global supplier of semiconductor wafer processing equipment. Our ambitious team is dedicated to delivering innovative technology solutions to the world’s leading semiconductor manufacturers. We have over 2,200 employees based in 16 countries, including Belgium, Japan, Netherlands, South Korea, Singapore, Taiwan and United States. Together we work to develop Epitaxy, ALD, PEALD, Vertical Furnaces and PECVD thin-film deposition technologies for our customers. Our goal is to remain an industry leader by being ahead of what’s next. We accomplish this by focusing on finding collaborative solutions to make integrated circuits, or chips, smaller, faster and even more powerful.

As an engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.