Client Operations Manager (All APAC Regions)

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Clinical Operations Asia

• All APAC Regions
  

Novotech is internationally recognized as the leading regional full-service contract research organization (CRO) in Asia-Pacific providing clinical development services across all clinical trial phases and therapeutic areas, including an in-house and integrated global product development and regulatory affairs consultancy, BioDesk.

Working in a fast paced and adaptable environment, we set a high benchmark for clinical trial operations by listening carefully, allocating Asia Pacific’s best people and talent, and leveraging best in class platforms, technology, systems and processes to meet our client’s clinical program goals and ultimately improve patient lives.

Our people are critical in meeting organisational and client’s objectives and we place a strong emphasis on creating an inclusive, collaborative, transparent and collegiate work environment where everyone is supported to be the best they can be. We support our employees with financial assistance to enable flexible working arrangements, paid parental leave for primary and secondary carers, and regular training, learning, and international knowledge-sharing opportunities.

About The Opportunity

The Client Operations Manager encompass both Business Development and Clinical Operations. The Client Operations Manager provides clinical and operational expertise to partner with the BD team and client during the development of new and repeat business opportunities to drive revenue growth and deliver customer focused outcomes.

Responsibilities Will Include

• Build profitable business relationships with key opinion leaders, investigators, site staff and clients.
• Attend meetings with potential new and existing clients to provide clinical, regulatory and operational expertise to discussions on new business opportunities.
• Ensure a high level of understanding of the requirements, scope and client expectations, undertaking a detailed review of the RFP, proposed project outline and any other available resources.
• Obtain an understanding of the client’s key drivers and develop an operational and feasibility strategy for each assigned opportunity to ensure the most appropriate sites and countries are considered.
• Support the Director, Client Operations (DCO) on other new business opportunities as required.
  

Experience

• Graduate in a clinical or life sciences related field.
• Relevant experience/qualifications in life science
• Extensive experience as a PM in a CRO environment
• Strong communication skills – both verbal and written
• Ability to prioritise tasks and deadlines, effectively communicate capabilities
  

Find out more about working at Novotech at: www.novotech-cro.com/careers

Novotech is committed to offering Equal Employment Opportunities (EEO) where everyone has equal access to employment opportunities based on merit, without fear of discrimination or harassment.