Senior Strategy & Operations Manager

Contenido de trabajo

#GreatMindsDon’tThinkAlikeAt Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. (Diversity Statement)About The TeamWe have seen incredible customer love and acceptance over the past five years of Uber Eats in Taiwan. We started in Taipei and now our service is islandwide. We went from delivering food to delivering daily necessities in a blink of an eye. Taking on a challenge is exciting, but doing so alongside great, talented challenges is even better. We amplify your superpowers. and you can see the impact you are making each day.#GoGetItembodies the attitude and mindset of Delivery at Uber. We need to ensure that we are growing all sides of our marketplace (merchants, driver partners), so that we can provide the best customer experience possible for our consumers, as well as facilitating growth and earnings for our merchants and driversAbout The RoleDelivery partners (DP) are one of Uber Eats’ most important partners who deliver food, groceries, or parcels from merchants to consumers. Uber Delivery is looking for a Senior Strategy & Operations Manager to analyze, build and launch processes, programs and products to create the best delivery experience for delivery partners and eaters. Our mission is to make Uber Delivery the preferred platform for restaurants, merchant stores, couriers and eaters across Taiwan!Your Impact In Role

• Manage projects end to end from framing to execution.
• Analysis and Problem Solving - define the problem, collect data, go deep into drivers of trip outcomes and prioritize solutions for improving experiences and processes for Delivery Partners and eaters.
• Strategic Thinking - Deliver strategic and detailed recommendations for initiatives based on short-term and long-term quantitative and qualitative impacts from numerous vantage points.
• Project Management - Facilitate collaborations with cross-functional teams including legal, public policy, and global teams to ensure project success.

The Experience You’ll Bring

• 5+ years of work experience in a related role, such as product, analytics, strategy, consulting, finance and operations. Strong data analysis capabilities - intermediate to advanced SQL knowledge is a plus!
• Problem-solving: Inherently curious by nature, you can break down ambiguous problems by applying structure and using data-driven insights to solve them.
• Good communication and presentation skills, with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights
• Effective collaboration and project management: able to work with numerous partners effectively in a dynamic growth environment and demonstrated ability to coordinate, plan and prioritize tasks across projects.

Unsure if this role is the right fit for you?We encourage you to review the details of the job role and imagine how you can impact not only our organization but the world using your unique talents. We reimagine the way the world moves for the better. Even if you do not fit all of the criteria for the role, we welcome you to apply to explore opportunities within Uber.Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.