Sales Manager II, Taiwan

Contenido de trabajo

Role Purpose
Responsibility for optimising sales income from assigned portfolios, an RS Key Account Manager strives to become the first point of contact for a customer to address all their purchasing and service requirements. Primary focus is on building effective relationships within a specified group of key accounts to gain a clear understanding of current and future needs and drive significant incremental sales.

• To effectively use the RS value proposition to differentiate RS from our competitors in the minds of their contacts;
• Provide solutions to meet customer needs by the implementation of relevant and cost-effective value added services ;
• Partner with Internal Sales closely to identify and build up clients’ needs and strategy to achieve company goals in responsible field ；
• Develop and execute sales plan for key accounts ；
• Maintain and further grow exiting customers, while developing new markets to expand business mainly via off line, such as frequent customer visit, or organize customer onsite Roadshow and/or In-House Seminar for contacts expansion and cross-selling, especially for RS Pro brand and/or Anchor Supplier Brands ;
• Maintain accurate customer records, and can well leverage CRM database as one of the key channels to main and manage sales;
• Work closely with Internal Sales & Technical Support to develop specific accounts, quotation and fulfill orders ；
• Work with Customer Service to provide excellent customer service experience, and to raise customer satisfaction rate (NPS);
• To continually expand relevant technical knowledge and to develop an understanding of the RS product and service portfolio, their application in key areas and the benefits they provide to customers.
• Complete any other top-down task from company, such as participating product training, marketing campaign, CI projects, EH&S, and etc.;
• Responsible for AR collection with support from finance team;
• Share best practice across the business in order to support the activities of the team whilst achieving individual goals and targets.
  

Personal Specification

• 5-10 years sales experience in MRO or Electronics industry with vision on industry development;
• Result driven, target-oriented, diligent with self-motivated to finish field billing target;
• Accept frequent travel and work under pressure;
• Strong verbal and written communication skill and a good team player;
• Familiar with software tool like excel, PPT, ERP (CRM, SAP, 销售易 ), etc.;
• Technical background is preferred, or equivalent approved experience working with customer technical peer.
• English: CET 6 preferred
• College degree or above