Replenishment Manager (Ordering and Customer Service)

Contenido de trabajo

Job Description

Job Description

Lead the ordering process, conduct cost improvement, manage vendor performance, and respond for customer service.

• Provide ordering solution to fulfill customer request
• Lead the container optimization to maximize the cost benefit
• Monitor overall order to ship progress and ensure the schedule be on time
• Lead the communication and maintain the relationship with the service providers and vendors
• Lead team to tackle the pop-up operation issue and make timely decision
• Lead team members to accomplish the tasks. Coach and train up the capability of the team.
• Simplify the process and eliminate the non-necessary waste
• Conduct the analysis for performance gap, develop the action plan, and drive the correction
  

Qualification

• Leadership and communication skill
• Strategic thinking and problem solving skill
• Analysis and multitasking skill
• Project management skill
• Team player
• Able to work independently and adapt to the change
• Strong skill in MS office, Excel VBA capability is the plus
• Be fluent in both of English and Mandarin
• Proven experience on ordering management and customer service is required
• Proven experience on import/export management is required.
• Proven experience on people management is required
• Proven experience on cross function of supply chain is preferred.
  

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.