Project Manager II - TELUS Health Pharmacy Solutions

Contenido de trabajo

Join our team

TELUS Health is committed to transforming health care in Canada. What part might you play?

We are Canada’s most innovative digital health company and touch the lives of more Canadians than anyone else, and we aspire to transform healthcare within Canada and beyond.

We’re a group of passionate individuals committed to building technology solutions that transform how pharmacy teams and clinicians deliver exceptional patient care and customer experiences. We need passionate self-starters to bring our vision to life.

We are looking for a dynamic Project Manager II to drive innovation within pharmacy and exceptional customer experiences and outcomes. In close collaboration with Product Owners, Engineers, Sales, Client Services and Engagement, Operations and more – you will help define the future of pharmacy and evolve Canada’s most dominant suite of pharmacy systems and products to meet the future demands of our customers.

Here’s the impact you’ll make and what we’ll accomplish together

The Project Manager II role is responsible for delivering solutions for our Retail Pharmacy Management System team. You will be more than a Project Manager and will also work with customers and products. This is an excellent role for someone who likes to execute on projects and is looking for exposure to many areas of the business. To support our business and customers, the Project Manager will:

• Be responsible for promotion and implementation of specific products
• Become an operational and process Subject Matter Expert for specific products, as they work with other team members
• Interface with partners who contribute to our ecosystem
• Manage and deliver our products to key partners and clients
  

What you’ll do

• Work with specific vendors to drive their products into our customer base
• Lead timely resolution of production and service delivery issues including escalation of customer issues and major process changes with accountable sub-process owners
• In collaboration with the sales and business development team, manage the delivery of innovations or projects
• Support sales teams, sales specialists and product team to advance and win new business opportunities
• Collaborate on cross-functional teams across all business units to manage margin, enable product/service delivery, improve methods to better support product, and support the delivery of integrated customer solutions
  

What you bring

• This role is part project manager, part change agent, part business analyst with a superb focus on stakeholder management
• Minimum of 3-5 years of relevant work experience
• Able to work with a variety of products, peoples, process to get the job done
• Flexible – Understand that there is more than one way to achieve an objective
• Attention to detail
• University Degree in Commerce/Business, Health Care Management, Computer Studies or a Pharmacy Technician Diploma with significant work experience preferred
• Healthcare Ecosystem experience preferred
• Demonstrated Project Management and/or Pharmacy experience preferred
• Bi-lingual in French and English is a must
  

Why TELUS?

At TELUS, you’ll join a diverse team dedicated to learning, teaching, and impact; as individuals and as a team. As a workplace, we care about our team members and have a total rewards package that makes being a part of TELUS Health something to be proud of:

• 100% remote within Canada: so you can work where you feel most inspired (including in-person if YOU want to!)
• Stay healthy: flex benefits with options to customize coverage based on your lifestyle and needs, inclusively offering coverage for Gender Affirmation and Fertility treatments.
• Virtual Care: premium access to digital healthcare for you and a loved one; avoid long waits at the clinic, just chat with a medical professional from your couch!
• Work Life Integration: paid vacation and flexible well-being days
• Family leave: mothers, fathers and adoptive parents benefit from a top-up during part of their leave
• Pension plan: to help you save for the future with a generous company match (free money!)
• Employee Share Purchase Plan: you can invest in our shared success, company matched!
• Wellness Spending Account: To support your whole person wellness
• Learning and development: Internal resources for business, leadership, and technical skills
• Savings: who doesn’t love discounts? (on TELUS services and partner/supplier services and products)
• Employee and family assistance: LifeWorks provides free services to support you through life events
• Tools/Technology: We provide your hardware, enabling you to do your best work
  

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.