Patient Concierge
Ver: 116
Día de actualización: 05-11-2024
Ubicación: Xinyi District Taipei City
Categoría: Otra
Industria: Medical Equipment Manufacturing
Posición: Entry level
Tipo de empleo: Full-time
Contenido de trabajo
Join a team that is changing millions of lives.
Transforming smiles, changing lives
At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
Ready to join us?
About this opportunity
This role is responsible for proactively approach potential patients who are interested in Invisalign treatment by phone or social media platform to convert them into real patients by utilizing the selling skills.
In this role, you will…
- To manage a database of potential patients interested in Invisalign treatment and handhold them from interest to conversion, in collaboration with Practice Development Managers (PDM), Marketing, and our partnering doctors
- To drive attendance, patients’ education and confidence along their consideration path via calls and Line messages.
- Measure the KPIs with periodically report and address opportunities to continuously improve our education to conversion funnel. Where needed, understand the trends and opportunity areas by market, practices, sources of patients, etc.
- To improve our call and selling skills with partnership from our Sales Training team. For systems, drive a continuous improvement mindset to actively seek out improvement areas for standardization and efficiency
- Cross-fertilize learnings across Asia Pacific to facilitate the improvement across KPIs leveraging on benchmarks
- Where needed, collaborate cross-functionally to accelerate patient conversion with existing events, such as Open Days
In this role, you’ll need …
- Bachelor Degree with 0-1 years outbound call experience
- High level of professional selling skills, so as to persuade and influence
- Excellent oral and written communication skills
- Basic data analysis capability
- Result oriented
- Team player
Sound like a good fit?
Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.
About Align
Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.
By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work - these are just some of the things employees say make Align Technology a great place to work.
We respect your privacy. Please review our Applicant Privacy Policies for additional information.
Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.
ABC Responsibilities
ABC Quals
Plazo: 20-12-2024
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