Customer Business Director Defense & Space

Contenido de trabajo

Driving Infinite Possibilities Within A Diversified, Global Organization

Join a team recognized for leadership, innovation and diversity

We don’t just sell things. We offer solutions to tomorrow’s challenges.

Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering customer success through our comprehensive expertise in software and technology.

The Taiwan Customer Business Director supports the Defense Channel Partner (DCP) Team with all aspects and day-to-day execution for the country of Taiwan. With responsibility for achieving aggressive annual sales, profit, and growth goals by selling Honeywell products, services and capabilities through distributors/resellers/channel partners. You will be responsible for managing a distinct set of strategic partners, long term exclusivity agreements, setting short- and long-term channel growth strategies and identifying and qualifying new potential channel partners with the financial, organizational, and managerial capacity to expand Honeywell product sales across the globe. Working with channel partners you will develop product roadmaps and service enhancements to improve customer satisfaction, margin, and sales performance.

You will own and direct the operational aspects of D&S Channel Partners, coordinating with all functions of the Honeywell value chain. You will analyze schedules, status reports, coordinate efforts to meet productivity, quality, and customers’ satisfaction goals and objectives while setting the strategies across the business for multiple products. Key requirements are.

• Communicates with multiple customers and their leadership on a regular basis to define and influence business requirements
• Understands the competitive environment and identifies and recommends potential channel partners to facilitate growth
• Enables channel partner success through various strategic initiatives
• Implements and oversees channel partner customer experience metrics (when the channel partner is providing service under Honeywell’s authorization)
• Implements & sustains technical support self-service solutions, and order management digital solutions for improved efficiency
• Drives channel partner digital adoption and conducts channel partner user forums for incorporation into Honeywell digital roadmap (MyAerospace, Direct Access)
• Acts as an enabler, drives the operating system in promoting and implementing growth acceleration initiatives through Honeywell Aerospace Trading (HAT), Retrofits, Modifications and Upgrades - RMUs
• Delivers business financial results; Revenue, profitability and cash
• Supports Strategic Plan (STRAP) and Annual Operating Plan (AOP) development and attainment.
• Ensures adherence to the team Management Operating System and IPDS Compliance with all programs
• Identifies and implements productivity and process improvements to continuously improve business performance and profitability
• Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.
  

YOU MUST HAVE

• Bachelors’ Degree
• Minimum 10 years of experience in sales, business development or business management
• Ability to travel to Taiwan quarterly as well as domestic travel
  

WE VALUE

• Masters’ Degree preferred
• International and Defense sales, business development or account management experience
• A capacity to make decisions in the face of ambiguity
• An ability to lead diverse groups
• An in-depth knowledge of business
• An ability to lead through complexity and change
• An ability to pivot or adjust the organizational direction based on new conditions
• An ability to think strategically
• An ability to negotiate with customers, management & Sr. leaders
  

Salary Expectation- $161,000-$201,000 + incentive eligible

Additional Information

• JOB ID: req416356
• Category: Sales
• Location: Room D, 5F., No.3, Yuandong Rd., Banqiao Dist.,New Taipei City,New Taipei City,T’AI-PEI,220,Taiwan
• Exempt

Sales (GLOBAL)