Associate Content Manager

Contenido de trabajo

NZXT is a rapidly growing company made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. We are a team of creative, motivated and results-oriented people who love what we do and are dedicated to making it easy, fun and rewarding for our audience to play games. We are a founder-led organization that has not lost any of our entrepreneurial, scrappy roots. This is an exciting time to join NZXT as we are poised for significant global expansion and growth.

Job Title: Associate Content Manager, eCommerce

Location: Taiwan

Workplace Type: Hybrid

Job Summary

NZXT is looking for an Associate Content Manager who is driven to build customer-focused content and eCommerce experiences. As a Content Manager, you will be working cross-functionally to design, build, and launch content features that align with NZXTs strategy and vision. In this role, you will be an integral part of the content and product development process at NZXT, working in close collaboration with design, engineering and other teams to plan and execute content launches that engage and delight our customers. You will be responsible for managing a content backlog and schedule, authoring content in our CMS, testing new content features, and collecting customer feedback.

You must be a highly motivated person with a history of delivering projects. You do not need a technical degree but you do need to be an excellent thinker with quantitative skills. Intellectual curiosity and the ability to roll up one’s sleeves are essential for this role. Your educational and/or work history, regardless of the field, should demonstrate your focus on delivery as well as your capabilities.

Responsibilities

• Responsible for content management and authorship activities for nzxt.com.
• The content management function authors new products and content pages on nzxt.com and manages cross-organization efforts to ensure stakeholder approval.
• May have full oversight for content features or product enhancements.
• Coordinates with cross-functional teams and tracks project schedules and milestones.
• Conducts technical and market research to support product management, assisting them in the resolution of semi-complex problems or may lead them on larger projects.
• Maintains awareness of content and product positioning trends in the industry to help guide the overall content strategy.
• Coordinates among a wide range of cross-functional internal and external resources to ensure that projects get to market per specifications and on schedule
  
  

Qualifications

• 1+ year experience working in a Software Product Development or Content Publishing organization as a Content Author, Product Specialist or Associate Product Manager
• 1+ year experience with Content Development and Management
• Relevant experience in content aspects related to the specifics of this role: ○ Requirements gathering and documentation ○ Experience working in a Content Management System like Dato CMS, Contentful, etc. ○ Content Management practices and philosophy ○ Experience working in planning tools like JIRA, Asana, etc. relevant tools ○ Experience working in Digital Asset creation and management tools like Frontify, Figma, etc. ○ Agile Methodologies related to Software Development ○ Exemplary communication skills
  
  

CULTURE & VALUES

At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas:

GIVE A SHIT - We’re obsessed with doing right by our community internally and externally.

• We care a lot
• We speak up
• We do what we say
  
  

LEARN AND GROW - We see our challenges as opportunities. Progress over perfection.

• We are curious and aren’t afraid to try
• We take accountability
• We apply what we learn
  
  

WIN TOGETHER - We elevate each other with unique perspectives and mutual respect.

• We are in this together—win or lose
• We lift each other up
• We value every voice
  
  

KEEP IT SIMPLE - We remove complications to focus on what’s needed.

• We make it efficient
• We reduce friction
• We keep things user-friendly
  
  

We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.

NZXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.