Software Engineer II- Surface Quality

Jobinhalt

Are you passionate about building cool devices and technologies? The Surface Team focuses on building devices that fully express the Windows vision. A fundamental part of our strategy is having desirable and powerful devices that enable the experiences people want and elicit their excitement. Creating these devices involves a close partnership between hardware and software engineers, designers, and manufacturing.

We are currently building the next generation and Surface needs you!

Responsibilities

Surface Quality team is looking for an engineer who is passionate about validating high quality premium devices and working with latest technologies. We are seeking qualified candidates for Software Engineer positions to work on our next generation of Surface Devices.

You will be responsible for the design verification, characterization, tuning and qualification of the software running in Surface devices.

You will develop and perform comprehensive verification and characterization strategies and plans that bridge high-level use cases to product architecture/design to effectively and systematically reveal and screen out defects.

There is added opportunity to design and deliver key tools to further automate testing of OS, devices components and key experiences for Surface products.

The Engineer provides critical analysis of data and test results, and drives the right solutions, design changes, optimizations and trade-offs in the context of business priorities.

On a frequent basis, you will be executing, reviewing, auditing, reporting and presenting tests results, while also introducing and enforcing test techniques and methods to ensure robust product qualification.

You will work in a fast-paced environment and will need to demonstrate ability to learn new technologies, make progress quickly and with the maturity to identify and fill gaps.

Candidates must enjoy working collaboratively with development, program management, software engineers, and partner teams, including suppliers and partner teams across Asia and the US.

This is an excellent opportunity for a motivated engineer with passion for quality and integrated experiences to thrive in a small team environment.

This person will ensure we are delivering the complete end-to-end software and hardware experiences that delight our customers.

The ideal candidate would be a software engineer with FW / UEFI and OS driver validation experience with a Major in Computer Science or equivalent.

The Candidate Will

• Be responsible for the validation of the product software and hardware features, with opportunities to stretch more broadly. Need to be voice of quality for your ownership areas and assure the product has the right quality to satisfy our customers and meet the high-quality standards we define for the Microsoft Surface products.
• Work closely with software and hardware developers and program managers, located in Redmond and in Asia, to create solid core designs and enable testability of the products. Also involves working with external suppliers on test execution and test results auditing.
• Review Specs, PRDs, SOW to make sure all Quality aspects are included in the product documentation and confirm that Product Spec and Test Documents are in sync.
• Update test documents with new features or experiences which involves creating and introducing new innovative test techniques or working with internal Microsoft teams to leverage their test collateral
• Working with partners in Asia to make sure they understand the test collateral and are ready to execute the test collateral once HW/SW is available/ready
• Conduct technical reviews/audits throughout the development process. This would include reviews/audit of the test architectures, test plans, test cases, and test results from suppliers.
• Triage incoming bugs to make sure right people are working on the issues and be proactive to investigate, repro and debug problems and collaborate with project team on solutions. Provide first level investigation and repro steps to developer team for investigation.
• Participate in Shiproom meeting, which is platform to make sure all high impacting bugs are correctly prioritized and are getting proper traction for successful launch of the product
• Provide inputs or prepare content for quality status of your project. These are communicated to upper management and key stakeholders on weekly basis and on every HW/SW milestone
• Every HW/SW milestone have exit criteria, you are responsible to make sure quality meets this criteria and work towards achieving it.
• As part of Quality team, you are responsible for helping/supporting ongoing self-host activities and product validation activities. This involves troubleshooting and getting logs from failing machines and working on repro the issue later for investigation.
  
  

Qualifications

• BS/MS in Computer Science or Computer Engineering, or a related degree and equivalent experience.
• Demonstrated ability to design PC Software comprehensive validation and verification strategies with supporting documentation including test plans, procedures, and reports.
• Experience with Window Operating System (OS), user interface, scenarios, programming and debugging.
• 6 or more years of experience in a relevant field.
• Experience in shipping software and/or hardware and having been through more than one shipping cycle (same or different product).
• Passionate and knowledgeable about Quality: you have what it needs to ship a high-quality Surface device.
• Ability to demonstrate a strong skillset in analytical problem solving, a history of increasing responsibilities and decision-making experience.
• Working knowledge of 1 or more of the following PC subsystems: PCBAs, Wi-Fi, Bluetooth, Batteries, Networking, 3GPP Technologies, Audio, Camera, Display and Graphics, SSD and Storage, Touch systems, external ports like USB and DisplayPort, Thermal, Power, and UEFI.
• Ability to work independently, be self-guided and lead and motivate team engineers.
• Excellent interpersonal skills including written and oral communications.
• Some travel will be required to Asia and USA as appropriate to support validation, design and build activities.
  
  

Additional Desirable Qualifications

• Deep background and understanding in Windows and PC architecture, including driver architecture and UEFI Firmware
• Experience with Windows OS Kernel. Familiarity with Windows Drivers developing model. Comfortable in using a Windows debugger to quickly identify and resolve issues spanning multiple subsystems.
• Enthusiastic, proactive, motivated and self-driven.
• High tolerance to ambiguity and ability make progress in the face of it.
  
  

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.