Senior Manager, Distribution Center

Jobinhalt

Job Summary

Oversees distribution center activities for some or all of the following processes: packing, shipping, receiving, order fulfillment, stock handling, storing, distribution and inventory support. Provides high quality, cost effective, and efficient service to meet current and future demands. Optimizes facilities utilization, process execution and compliance with internal policies and procedures and external regulations. Provides oversight and direction for assigned employees, financial and operational activities.

Principal Responsibilities

• Manages order fulfillment from stored inventory, meeting customer requirements and inspection/testing processes; order shipments within time commitments in the most cost effective manner; communication with customers regarding any fulfillment issues or problems.
• Manages inventory through periodic and special inventory counts, reconciles discrepancies, and ensures accuracy including returns of defective materials.
• Ensures documentation is complete, accurate and processed appropriately.
• Plans, develops and/or implements quality assurance procedures. Evaluates quality deviations to determine cause, effect, and corrective measures. Surveys customers periodically regarding accuracy, quality, efficiency, adherence to specifications and overall customer experience.
• Ensures work area is well maintained and in compliance with all safety regulations and department policies including ESD requirements.
• Ensures equipment is safe, in good repair, functioning appropriately and calibrated to be in full compliance with required military, ISO and other quality standards. Participates in the evaluation, recommendation and implementation of new equipment or equipment enhancements.
• Creates, reviews, updates, presents, manages and/or contributes to statistical, narrative, financial regularly scheduled and ad hoc written and oral reports and presentations.
• Assesses productivity measures, identifies trends and monitors department activity.
• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
• Other duties as assigned.
  

Job Level Specifications

• Manages direct managers and/or highly skilled specialists who exercise significant latitude and independence. Often oversees one or more departments or related teams.
• Establishes operating policies and procedures that affect departments and direct teams. Interprets enterprise-wide policies and procedures. Develops budgets, schedules and performance standards for one or more departments. Responsible for resources and policy formation in area of responsibility.
• Assignments are defined in the form of long-term objectives. Decisions are guided by resource availability, functional objectives and independent judgment.
• Collaborates frequently with internal and/or external management. Leads meetings and briefings for internal and/or external representatives. Often coordinates efforts between functional areas and/or members of an extended assignment/project team.
• Decisions likely have extended impact on the outcomes of multiple departments or teams. Erroneous decisions or recommendations will likely result in critical delays and/or modifications to projects and/or operations; causing substantial expenditure of additional time, people and/or financial resources, and jeopardize future business activity.
  

Work Experience

• Typically 8+ years including 3+ years of management experience
  

Education And Certification(s)

• Bachelor’s degree or equivalent experience from which comparable knowledge and job skills can be obtained.
  

Distinguishing Characteristics

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.