Senior Delivery Manager/Reginal Manager

Jobinhalt

• Oversee all business operations for Taiwan, be responsible for P&L starting with partial of business in Taiwan.
• Manage delivery team in Taiwan starting with partial teams, ensure delivery quality and employees performance & satisfaction
• Participate in business development and other activities that contribute to both the growth and continuous improvement of the business.
• Establish and integrate current operational functions in Taiwan including recruiting, employee care, finance, legal, HR. Promote a positive and welcoming working environment at the Taiwan office
• Work closely with business and service delivery leaders in U.S., APAC and other global regions to ensure success of customer engagements
• Onboard and train new members, build local delivery team with capability.
• Provide continuous coaching to all team members.
• Own processes and ensure documentation is accurate and available to the team.
• Maintain a high level of output across the team. Monitor quality of work across the team.
• Be the designated point of contact for all escalations in the region.
• Perform additional duties as assigned.
  

• 7+ years’ experience leading large teams locally.
• Local to Taiwan. Has been living in Taiwan long enough to understand Taiwan local culture.
• Come from IT industry, good understanding of IT engineering. Good connection with local IT industry.
• Excellent communication in both English and Mandarina; Ability to write, speak, interpret data, and create communications using PowerPoint, Word, Excel and other tools.
• Organizational skills: Project coordination, task management, follow through.
• Dealing with ambiguity, fast-pace, and agile environments required.
• Teamwork and integrity required.
• Ability to operate with a high degree of detail with very thorough follows-through.
• Professional in demeanor.
• Can-do attitude a must: positive attitude with a willingness to assist where needed with broader project needs.
• Proactively work across projects