Position: Associate

Jobtyp: Full-time

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Jobinhalt

JOB SUMMARY

The Sales Associate is responsible for delivering a transformational customer experience, building our brand one customer at a time and ultimately driving our business through sales. He/ she should demonstrate a strong commitment to service, a genuine curiosity and interest in people, authenticity, fashion & style sensibility, and exceptional selling skills.

KEY RESPONSIBILITIES

  • Represent the Brand – As an ambassador of Tory Burch and maintain store presentation standards
  • Create the Customer Experience – Deliver extraordinary customer experience and build our brand one customer at a time
  • Be Team Player – Demonstrate a strong sense of selling skills and sense of product knowledge, contribute to a positive atmosphere that is fun, professional, productive and team oriented. Strong partnership and communication with teammates.
  • Drive the Business & Deliver Results – Proactively achieve and maximize sales, build and maintain new and existing customer relationships
  • Operational Excellence – Adhere to all sales and operational policies and procedures, inventory management and provide assistance when necessary with operational and back of house activities

EDUCATION, PRIOR EXPERIENCE AND SKILLS NEEDED

  • F.5 or above
  • For SSA: 5+ years’ experience as a SA or 2+ years’ experience as a SSA in a luxury fashion retail operation
  • For SA: 2+ years’ experience as a SA in a luxury fashion retail operation
  • Strong personal selling and customer relations experience
  • Sales driven and goals oriented
  • Polished and professional
  • Good verbal and written communication skills: English and Chinese
  • Ability to work in a fast paced and dynamic environment
  • Ability to prioritize and excellent follow-up skills
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Frist: 20-12-2024

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