Customer Service Executive

Job content

Are you ready to spread your skills & be a part of our well-established and wonderful family?

Position Summary:

Job Details

• Job Position: Customer Support
• Qualification: Bachelor’s Degree/Post Graduate
• Job Type: Permanent/ Full-time
• Location: Zhongshan District, Taipei City, Taiwan
• Job Specializations: Services, Customer Service
• Shift: 8 AM-6 PM (8-hour shift)
• Mon-Sun (5 days a week)

Job Highlights

• Opportunity to work with well established
• Outstanding career development opportunities
• Start ASAP

Duties And Responsibilities

• Answers incoming calls, faxes, postal mail and emails relating to the program supported
• Demonstrates a strong customer service orientation and takes responsibility to ensure customers are satisfied.
• Provides a high level of professional and competent customer service and is able to communicate effectively with customers.
• Follows correct processes and procedures for changes in Microsoft supplied tools as required.
• Provide call backs and or call downs to subscribers and partners as required.

Other Benefits

• Annual Leaves & Sick Leaves
• Insurance.

Note : Based in Taiwan (Local Taiwanese with JLPT level N1-N3)

Based in Malaysian(Local Malaysian with JLPT level N1-N3)

Japanese Native graduated in Taiwan can apply