Customer Project Manager

Job content

• Face to the customer for all (none commercial) aspects of a project
• Pre- and after sales support (customer presentation)
• Specification review & agreement with customer
• Project coordination for next product generations (Sample builds, demos, line bring up, yield and throughput optimization, EVT)
• Customer issue tracking
• Responsible for timely machine acceptance
• Lead in Customer projects /evaluation /demo arrangement and successful completion
• Gather competitor info and distribute within the product line
• Customer buyoff, benchmark, beta test or evaluation of New Product
• Participation in Customer Engineering meeting , follow up on actions
  
  

• Knowledge of processes with a high number of interfaced factors of influence
• Excellent communication skills to transfer messages from and towards the customer
• Understanding for precision mechanics and for complex systems
• Understanding of factory automation and SW feature needs
• IT knowledge (Office, E-Mail)
• Good verbal and written English