Consultant, Advisors Client Services

Job content

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Consultant, Advisors Client Services

Overview

• MasterCard Advisors is comprised of three synergistic business units with distinct P&Ls: Consulting Services, Information Services, and Managed Services. These business units are supported by Advanced Analytics, Advisors Promotion & Marketing, Information Technologies & Advisors Technology Integration, Data Acquisition & Business Development, Human Resources & Development, Finance, Operations, Law and a Project Management Office.
• Consulting Services is charged with combining professional problem-solving skills with deep payments expertise to address the challenges and opportunities of its clients, enhance MasterCard’s strategic and tactical performance and establish MasterCard’s global thought-leadership preeminence.
• Information Services is responsible for the direct monetization of MasterCard’s differentiated data asset.
• Managed Services is charged with providing superior executional services and turn-key solutions by leveraging MasterCard’s unique differentiated data asset and exceptional modeling and analytical capabilities on behalf of large and small clients.
  
  

Role

Role Description And Major Responsibilities

Responsible for delivering top quality work as the Associate Analyst in the global delivery team including consulting services, test & learn and data & analytics.

• Function as an analyst for delivery projects
• Conducts deep analysis of problems using available data
• Rigorously and logically identify issues covering client problems
• Develop effective working relationships with working -level clients
• Supports analyses to flow into clear, sound recommendations
• Create effective, impactful and quality assured storylines and slides
  
  

All About You

Core Consulting Skills

• Analytics & Insights
• Communications & Presence
• Team Contribution & Engagement Management
  
  

Client Management

Selling Skills

Knowledge Management

Multi-Cultural Skills

High Performance Culture.

Education Needed

Education, Qualifications and Experience

• Undergraduate degree required
  
  

Experience And Skills Needed

• Solid track record of coursework/academics
• Excellent verbal and written communication skills
• Excellent analytical skills
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel and PowerPoint skills
  
  

Languages

• English & Mandarin languages required
• Additional languages desired
  
  

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.