Business Operations Associate

Job content

CakeResume is an international talent platform provides a world’s top online resume building tool and brings global opportunities to talent in the digital age.

Since launching in May 2016 in Silicon Valley, we now manage over 6M talent profiles & 7K company profiles on CakeResume. Innovative companies like Google, Dell, IBM, TSMC, as well as leading brands of all kinds including L’Oréal, P&G, and many more are working intensively with CakeResume for better talent engagement.

We’re a growing team of 100+ creatives, business talents, marketing gurus and techies, and are dedicated to creating an ecosystem where great talents can meet great companies efficiently, and building a world-class brand along the way!

What We Offer

• Generous time off policy and flexible work arrangement.
• Continuous learning opportunities through training and sharing for new markets and different industries.
• Team spirit environment- we work hard, play hard and celebrate even harder!
  
  

As a Business Operations Associate at CakeResume, you will fully immerse yourself in PR event, campaign planning and execution to drive marketing expansion and business success, and then zoom out to develop key accounts, and key strategic partners via cold calls, email exchanges, meetings and networking events.

Responsibilities

You’ll be working closely with regional business teams, marketing teams, and COO to achieve our global mission

— building the largest talent pool in APAC.

• Customer obsession: serve as point person and trusted partner with customers, providing counsel and setting expectations for program execution; maintain proactive attitude, responsibility and perspective that continually advances the quality of work.
• PR event leadership: ensure consistent tone and accuracy of content, review key content pieces (such as press releases Q&A documents, bylines), and drive development of key messages and PR plans for customers.
• Integrated communications: oversee strategy and execution for integrated communications that cover traditional PR, digital and social marketing.
• Strategic partnerships: drive strategy for potential partner pitching, maintain a network of strategic partners.
• Performance tracking and quality management: Oversee day-to-day account activities with speed and accuracy, track account budget and service levels, and provide input on staffing hours. Oversee and review all reporting efforts, track results against annual goals, and drive customer satisfaction.
  
  

Who You Are

• Fresh graduate with a good bachelor/master degree in any discipline with less than 2 years of full-time working experience
• Eager to develop a career in a position that can actually create impacts to the world
• Quick learner who is resourceful and driven to tackle hard problems in a dynamic, fast-paced environment
• Self-Starter who is determined to lead change and make a real impact
• Critical thinker who is passionate about creating and implementing solutions
• Effective communicator who is clear in putting across thoughts and ideas (Competent English ability required)
• Effective coordinator who is able to lead teams from marketing, business, and tech from backgrounds to get things done
• Must be result-oriented, and always be focusing on driving results in a measurable way to ensure we stay focused on the highest impact initiatives
• Always be willing to change and develop new opportunities for all
• Have passions in turning ideas into reality, and unlocking the unknowns in the world
  
  

"

With the above said, we understand that no candidate is perfectly qualified for any job and believe that diversity of background and thought makes for better problem solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, passion for the work, personal drive for growth, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply even if your experience doesn’t align perfectly to what is listed here.

"

CakeResume Business Team Culture

Values that are the foundation of our team culture, which every member embodies:

• Raise the bar - Impact matters. Stay focused and curious.
• Think big & hustle - Push for bold, thoughtful, and rapid innovation.
• People first - Prioritize development and wellbeing. Help people flourish and feel valued.
• Transparency builds trust - Communicate with candor, honesty, and respect.
• Strength through inclusion - Welcome all voices. What makes you unique makes us all strong.
• One team, one dream - Pride and passion for our mission. Work collaboratively and have fun.
  
  

???? Why CakeResume Business Team?

Cover Letter Requirements

Please note we prefer applicant who are able to demonstrate your uniqueness as a candidate, one that can bring value to CakeResume in cover letter in English.

Please note down 3–5 points describing evidence of exceptional ability related to this role (and achievement on this or other fields if any) * Professional / Academic: e.g. Leading the production of XX courses / month, 2nd Place, National University Debating Championship; Increased 50% sales within 2 months after revamping the flow structure as the main contributor; Acquired 20 top-tier clients within a year and reached 20% market penetration in a specific area.

Interview process

There are three main stages in our interview process:

• Video call (45 mins - 1 hour screening)
• Take-home exercise & review
• Onsite interview (1 - 2 hours visiting)
  
  

We understand that no candidate is perfectly qualified for any job and believe that diversity of background and thought makes for better problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team. What’s even more important than your resume is a positive attitude, passion for the work, personal drive for growth, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role and encourage you to apply even if your experience doesn’t align perfectly with what is listed here.