[SMS] Application Engineer (Mask Repair)

Job content

Division:Semiconductor Mask Solutions (SMS)

Job Description:

• Represent the Carl Zeiss SMS business in Taiwan
• Continue to improve knowledge on application related issues for the MeRiT tool
• Taking leading position of application support for MeRiT
• Join weekly meeting with customers for summarizing and reporting issues as well as providing feedback on a technical level
• Provide pre-sales and post-sales support for HQ.
• Provide technical support for customer via phone
• Prepare and present detailed technical presentations (application related) material for support during sales assist
• Track action items and open issues with customer to help bring into fast closure
• Provide weekly MeRiT system report to HQ (Rossdorf) application support team
• Periodical training in HQ (Rossdorf) is required, training period 1 – 3 months depended on the training subject.
• Any other duties and responsibilities as assigned by the management