Account Manager

Job content

About DuPont Electronics & Industrial

Our industry-leading innovations, deep materials science expertise, and best-in-class manufacturing make next-generation technology a reality for our customers.

We’re pursuing new technologies and performance materials that enable your designs to be smaller, more complex, more reliable, and more powerful than you could ever imagine. DuPont is a technology leader, serving the semiconductor, circuit board, industrial, display, digital and flexographic printing, healthcare, aerospace, industrial and transportation industries. Every day, we’re solving our customers’ biggest challenges and are honored to be their partner of choice.

Learn more about our Featured solutions here: https://www.dupont.com/about/our-businesses.html

Role & Responsibilities

• Establish, develop and maintain positive business and customer relationships.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Coordinate sales effort with team members and other functional teams such as R&D, supply chain, manufacture and quality assurance.
• Analyze the territory/market’s potential, track sales and status reports. Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Account management on demand forecast, customer needs, problems and troubleshooting, interests, competitor activities, and positive/negative potential for existing or new products and services.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Achieve agreed upon sales targets and key project milestones within schedule.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Manage and collaborate with distributor.
  
  

Qualifications

• Bachelor or above degree in Material Science, Chemistry, Chemical Engineering or Business.
• More than 5 years experiences in the Semiconductor industry and with knowledge of semiconductor fabrication or advanced package processes.
• Experiences in TSMC or global accounts management.
• Ability to network different level in organization from engineering to management.
• Fluent in communications with Mandarin and English.
• Proven work experience as a sales representative or field/customer service role.
• Highly self-motivated and target driven. Good team player. Could work at high pressure situations.
• Excellent selling, communication, time management and negotiation skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.
  
  

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

For US Applicants: See the “Equal Employment Opportunity is the Law” poster at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
For our U.S. Affirmative Action Policy, click here.